Many eating disorders behaviors have been normalized by a society rooted in diet culture. Rigid rules and dietary restrictions have replaced food flexibility and interfered with body trust. Confronting those behaviors can feel scary and overwhelming, but will ultimately allow you to move forward and reclaim your life.
At Alo Nutrition, we will support you through the ups and downs of recovery. As we untangle the beliefs and thoughts that have contributed to your eating disorder, we will help you reestablish balanced eating and exercise patterns. You will restore confidence and trust in your body as you discover life without your eating disorder.
Before meeting with a dietitian you will fill out the Admission Questionnaire. This form helps us determine if we have the right registered dietitian nutritionist for you. We will then send paperwork to you. Once that paperwork is filled out and we have a diagnosis from your medical provider we will assign you to a dietitian and put you on her schedule.
During your first appointment you will meet with your dietitian. She will ask questions about your eating patterns, behaviors, lifestyle and what led you to this point. Together you will come up with steps to move forward in eating disorder recovery.
At follow up appointments you can share what has happened in the past week. Your dietitian will work with you, providing nutrition counseling, discussing challenges and progress. She will help you tap into your own body cues for self care. Together you will make small goals that are consistent with where you are in recovery.
As a courtesy, Alo Nutrition will submit claims to your insurance company as in-network providers. If we are out-of-network, we will not submit claims but can provide a superbill upon request.
Alo Nutrition does not verify benefits and eligibility. It is the responsibility of the client to contact the insurance company to learn about their benefits & eligibility for nutrition counseling. Please use our nutrition benefits script when talking with your insurance provider. Please note that quoted benefits & eligibility are not a guarantee of payment.
Claims will be submitted after services have been rendered. Insurance has 45 days to review and process claims before Alo Nutrition is notified of the outcome. Once the claim is processed and we receive details through the insurance portal, we will charge the credit card on file for any copay, coinsurance or deductible indicated as patient responsibility.
If your claim has been denied we will resubmit the claim once on your behalf and notify you that the claim has been resubmitted. If the claim is denied a second time, we will notify you of the denial and charge the credit card on file for the appointment at the self-pay rate in the billing agreement. Once a claim has been denied a second time all future sessions will be self-pay. If claims are denied and/or indicate we are out-of-network, we cannot appeal and you will be charged the self-pay rate in the billing agreement and all future appointments will be self-pay.
If your plan requests a letter of medical necessity, we will submit the information required by the plan. Please note that a letter of medical necessity is not a guarantee of payment.
We will continue to submit claims to insurance on an ongoing basis. Should we receive notification that your insurance benefits have been exhausted, we will notify you and appointments will be self-pay per the billing agreement.
Currently, many insurance companies recognize telehealth as a reimbursable location for nutrition services. However, if there is a reversal in telehealth benefits, we will notify you and all appointments will be self-pay per the billing agreement.
Insurance is complex! If you are interested in learning more, we highly recommend checking out the Project Heal Insurance Hub.
A credit card on file is required to hold your appointment date and time. If you call to cancel or reschedule your appointment with less than 24 hours’ notice, or fail to show for your appointment, you will be charged the fee for the appointment.
Also, if an an appointment is cancelled without enough notice or if you no-show we are not able to bill insurance, we will bill your credit card on file.